While T-Mobile starts out by confirming financial account information and call records were not stolen, very sensitive information like T-Mobile PINs, social security numbers, birth dates, full names, contact information, and more was part of the compromised data for the small group of users. We apologize that this happened and are furthering efforts to enhance security of your information. While we have a number of safeguards in place to prevent unauthorized access such as this from happening, we recognize that we must continue to make improvements to stay ahead of bad actors. To further protect your account, we have already proactively reset your PIN.
Our systems and policies enabled T-Mobile teams to identify the activity, terminate it, and implement measures to protect against it from occurring again in the future. Personal financial account information and call records were NOT affected. Our systems recently detected that a bad actor accessed limited information from a small number of T-Mobile accounts, including your T-Mobile account PIN. Spotted by Bleeping Computer (via The Verge), T-Mobile started sending letters to impacted customers on April 28 about the latest breach which happened between February and March. The good(ish) news is this time it’s believed to only have affected 836 users but the bad news is the malicious party was able to steal sensitive info like social security numbers, full names, birth dates, contact information, T-Mobile account PINs, and more. Now the company has shared that it has seen another incident. In January, T-Mobile revealed it was hit by a data breach that impacted 37 million customers.
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